Terms and Conditions

Introduction

jcnt.co.uk (“site”) is owned and operated John Christopher's Natural Therapies is a home visit and online business.

When you are purchasing services from us, we will ask you to confirm that you have read and agreed to each statement below and that you wish to proceed.

If you are not willing to be bound by these terms and conditions, simply don’t purchase services from our site.

All services and communication, email or otherwise, delivered by us, , as well as information on this website jcnt.co.uk is meant to assist you in your general wellbeing.

Our services are not a substitute for professional mental health care or medical care but are highly recommended in conjunction with such treatments.

The term ‘services’ as here used covers Reiki healing session or treatment and Reflexology healing session or treatment.

John Christopher's Natural Therapies is continually striving to ensure the standard of service we provide to remain excellent. At the beginning of the first session you will be asked to fill up a form to state your general state and your reason for treatment. Before the end of the session you will be asked to fill in a feedback form although we do not need that form back right away you may bring it to your next session unless it is your final session.

Service Disclaimer

I understand that the services I will be receiving from my John Christopher's Natural Therapies are not offered as a substitute for professional mental health care or medical care and are not intended to diagnose, treat or cure any mental health or medical conditions. I also understand that John Christopher's Natural Therapies is not acting as a mental health counsellor or a medical professional.

  

I understand and agree that I am fully responsible for my well-being during my healing sessions, and subsequently, including my choices and decisions.

I understand that healing is not a substitute for medical advice, counselling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment, and I will not use it in place of any form of therapy.

Changes to Terms

We reserve the right, at our discretion, to modify, add, or remove any or all of these terms and conditions at any time and each such change shall be effective immediately upon posting.

Please check these terms and conditions periodically for changes.

Your continued use of this site and purchase of services on this site following the posting of changes to these terms and conditions will mean you accept those changes. Please check the terms before every purchase.

If the revised terms apply to any existing provision of services, we will notify you of the changes.

Privacy Policy

Information provided by you is subject to our GDPR Policy and shall only be used in accordance with it. For more information, please go to our GDPR Policy page.

Confidentiality

Your confidentiality will be maintained in all but the most exceptional circumstances. These can only include: legal action (criminal or civil court cases where a court order is made demanding disclosure – includes coroner’s courts) and where there is good cause to believe that not to disclose would cause danger of serious harm to others. Most standards of confidentiality applied in professional contexts are based on the Common-Law concept of confidentiality where the duty to keep confidence is measured against the concept of “greater good”. The sharing of anonymous case histories with supervisors and peer-support groups is not a breach of professional confidentiality. The sharing of open case histories with supervisors and any referring NHS medical practitioner is also not a breach.

Provision of Service

The agreement to work on the issues presented by the client in no way guarantees a cure.

Contact between sessions can occur but will be limited to telephone, message and email.

Patient and Therapist are in a relationship that does not go outside of business, so therapist is not obligated to attend social gatherings orif she/he chooses not to.

Price and Payment

Prices of the services and products are specified on our site and confirmed on the checkout page. We may change our prices anytime, but that will not affect the prices for confirmed orders.

Despite our best efforts, there may be incorrect prices on some of the services or products. If the correct price is less than a price shown on our site, the lower amount will be charged. If the correct price is higher than the price specified on our site, we will inform you of this and ask whether you wish to continue with the order with the actual higher price. If the error in price is obvious, unmistakable and mispricing could have been recognised reasonably by you, we will not be liable to provide the services or products to you at the lower price that was incorrect.

Cancellation of appointments

We understand that unexpected events can occur occasionally in our lives and it's our desire to be as fair as possible to all our trusted clients. But also, out of consideration for our time, we have adopted the following cancellation policies:

  1. 24-hour advance notice is required for any appointment you may want to cancel.

  2. If you're unable to give us a 24-hour advance notice, you may be charged 50% of the treatment fee for your missed or reschedule appointment.

  3. If you miss your appointment without letting us know in advance, this will be considered as a "no-show". Therefore, the full amount will be charged and no refund will be processed.

  4. If you arrive late at your appointment, the session can still occur but the treatment will end as scheduled and no refund will be processed for the time missed.

Our right to cancel and applicable refund

In exceptional circumstances, such as illness or unavailability due to bereavement or other commitments, inappropriate behaviour by the client, actual or potential conflict of interest, or other reasons outside of our control, John Christopher's Natural Therapies or the practitioner can decide to cancel, terminate the service to the client early or refuse or be unable to provide further services to the client. In such a circumstance the client will be given reasonable notice of termination by John Christopher's Natural Therapies where practicable and will be refunded any advance payments made for services not yet provided or reschedule appointments without further payment.

For any questions or queries, you can contact us at info@jcnt.co.uk

Age Restriction

Any services provided by John Christopher's Natural Therapies are available for any individual. We offer services to individuals below the age of 18 years however they must be accompanied by parent or guardian also if treating your pet, owners must be present throughout treatment and treatment for the pet must be done in the pets home.

Governing laws

This contract is governed by the law of England whose courts have exclusive jurisdiction in relation to any dispute, disagreement, proceedings or legal claim of any nature relating to the service provided or the contract.